Ari’s Fresh Produce

Last updated: 30 November 2025

Ari’s Fresh Produce (“we”, “us”, “our”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA). This Privacy Policy explains how we collect, use, store, and protect your personal data.

1. Information We Collect

We may collect the following personal information:

  • Full name and surname

  • Contact details (email address, phone number)

  • Delivery and billing address

  • Order and purchase history

  • Payment confirmation details (excluding card numbers)

  • Website usage data (cookies, IP address, browser type)

2. How We Collect Information

Personal information is collected when you:

  • Place an order on our website

  • Create an account (if applicable)

  • Contact us via email, phone, or online forms

  • Subscribe to newsletters or promotions

  • Browse our website (via cookies and analytics)

3. Purpose of Collecting Personal Information

We collect and use your personal information to:

  • Process and deliver orders

  • Communicate order updates and customer support

  • Process payments securely

  • Improve our products, services, and website

  • Comply with legal and regulatory requirements

  • Send promotional material (only if you have opted in)

4. Payment Security

All payments are processed through secure third-party payment gateways. Ari’s Fresh Produce does not store your debit or credit card details.

5. Sharing of Information

We do not sell or trade your personal information. Your data may only be shared with:

  • Delivery partners for order fulfilment

  • Payment service providers

  • Website hosting and technical service providers

  • Legal authorities where required by law

All third parties are required to protect your information.

6. Data Storage & Security

We take reasonable technical and organisational measures to:

  • Protect personal data from loss, misuse, or unauthorised access

  • Secure servers, databases, and website systems

  • Limit access to authorised personnel only

7. Cookies & Website Analytics

Our website uses cookies to:

  • Improve user experience

  • Analyse website traffic and performance

  • Remember user preferences

You may disable cookies in your browser settings; however, this may affect website functionality.

8. Your Rights Under POPIA

You have the right to:

  • Request access to your personal information

  • Request correction or deletion of inaccurate data

  • Withdraw consent for marketing communications

  • Lodge a complaint with the Information Regulator of South Africa

To exercise these rights, contact us using the details below.

9. Retention of Information

We retain personal information only for as long as necessary to:

  • Fulfil orders and services

  • Meet legal and accounting requirements

  • Resolve disputes

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and continued use of our website implies acceptance.

12. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact:

Ari’s Fresh Produce
Email: orders@arisfreshproduce.co.za
Phone: o62 324 0686 

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