Ari’s Fresh Produce

Last updated: 30 November 2025

Welcome to Ari’s Fresh Produce. By accessing or purchasing from our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. About Us

Ari’s Fresh Produce is a supplier of fresh fruits, vegetables, herbs, and related grocery items. We aim to provide high-quality produce sourced with care and delivered as fresh as possible.

2. Acceptance of Terms

By using our website, placing an order, or purchasing any products, you confirm that you:

  • Are at least 18 years old or have legal guardian consent
  • Agree to comply with these Terms & Conditions
  • Accept our policies regarding orders, payments, and deliveries

If you do not agree, please do not use our website or services.

3. Products & Availability

  • All products are subject to availability and seasonality.
  • Images displayed on the website are for illustrative purposes only. Actual produce may vary in size, colour, or appearance due to natural variations.
  • We reserve the right to limit quantities or discontinue products without prior notice.

4. Pricing

  • All prices are listed in South African Rand (ZAR), unless stated otherwise.
  • Prices may change without notice due to market conditions or supplier costs.
  • Any applicable delivery fees will be displayed at checkout.

5. Orders

  • Orders are considered confirmed only once payment has been successfully received.
  • We reserve the right to cancel or refuse any order due to stock shortages, pricing errors, or suspected fraudulent activity.
  • If an order is cancelled after payment, a refund will be processed in accordance with our refund policy.

6. Payment

We accept approved payment methods displayed on our website.
All transactions are processed securely through third-party payment gateways. Ari’s Fresh Produce does not store your payment card details.

  1. 3 Delivery
  • Delivery times are estimates and may be affected by traffic, weather, or unforeseen circumstances.
  • Customers are responsible for providing accurate delivery information.
  • We are not liable for delays or failed deliveries due to incorrect addresses or customer unavailability.

8. Fresh Produce Disclaimer

Due to the nature of fresh produce:

  • Minor imperfections are normal and do not qualify as defects.
  • Shelf life varies depending on storage conditions and product type.
  • Customers are responsible for proper storage once delivery is completed.

9. Returns & Refunds

  • Returns are only accepted for items that are damaged, spoiled, or incorrect at the time of delivery.
  • Any issues must be reported within 24 hours of delivery, along with clear photographic evidence.
  • Approved refunds will be processed to the original payment method.

No refunds will be issued for:

  • Change of mind
  • Improper storage after delivery
  • Natural variation in size or colour

10. Use of Website

You agree not to:

  • Misuse or attempt to disrupt the website
  • Use the website for unlawful purposes
  • Copy or reproduce content without written permission

All content, images, logos, and branding belong to Ari’s Fresh Produce unless stated otherwise.

11. Limitation of Liability

Ari’s Fresh Produce shall not be held liable for:

  • Indirect or consequential losses
  • Allergic reactions or misuse of products
  • Delays or losses beyond our reasonable control

Our liability is limited to the value of the products purchased.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy and applicable South African data protection laws (POPIA).

13. Governing Law

These Terms & Conditions are governed by the laws of the Republic of South Africa. Any disputes shall be subject to South African courts.

14. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of our website constitutes acceptance of any changes.

15. Contact Information

For queries or support, please contact:

Ari’s Fresh Produce
Email: orders@arisfreshproduce.co.za
Phone: 062 3240686